My Future Cruise Credit is provided and supported globally by International Cruise & Excursion Gallery, Inc., I.C.E Europe Ltd., I.C.E Vacations Asia Pacific PTY LTD, and ICE Vacation Center India Private Limited. Charters are excluded. Flights are considered an add-on to the main cruise fare so, your Future Cruise Credit would not cover the cost of the flight, however, here at my Future Cruise Credit, we can help you use your Future Cruise Credit towards a cruise inclusive of the promotional add-ons you had with your original cruise. Thanks for taking my question. Thanks for that, Mark. And then, on the shift to longer cruises and more immersive cruise, the 3-point gap in overall occupancy, is that basically reflective of that change in the second quarter? Norwegian Cruise Line Security Guide. So, my first question is on the cost side. And before I get started, I have to say that I am honored and grateful to be given the opportunity to lead this iconic company. Once the transfer takes place, the receiving guest is now the owner and the previous owner cannot request a transfer back. A future cruise credit is typically delivered via email within a few weeks' time, depending on how long it takes the cruise line to process it. 4 reasons you shouldn't take a voucher if your cruise is canceled [Operator instructions] As a reminder to all participants, this conference is being recorded. This will be incredibly convenient for guests who had a cruise booked in 2020. Frank, well, congratulations on absolutely an amazing career. If the new cruise fare is lower than the Future Cruise Credit value, a new Future Cruise Credit will be issued for the remaining balance. And lastly, we feel comfortable with our liquidity position and are committed to prioritizing restoration of our balance sheet in the coming years. Include the following information in the comments field: Completed FCC transfer request information as listed below. All guests who complete an online submission request (requesting to convert active FCCs to a monetary refund) agree that they are authorized to do so on behalf of all persons on the reservation as we are unable to issue partial refunds. What to Expect on a Cruise: Booking With a Cruise Line. Cruise Credits vs. And if you don't want to give exact numbers, you know, I understand that, but maybe some qualitative commentary would be would be helpful there. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Later, we will conduct a question-and-answer session, and instructions for the session will follow at that time. We look forward to continuing to demonstrate this improvement over the coming quarters. Future Cruise Credit Refund Requests - mia-ce.ncl.com You may include multiple requests on one case so long as the request is complete and proper consent from current coupon owner is included (either in an attached email or by the current owner being the one to submit the case), Original Peace of Mind or Suspended Sailing reservation number that generated the FCC being transferred, Client ID and name of Current FCC Owner who is authorizing the transfer, Client ID and name of Guest Receiving the FCC. Can I use my Future Cruise Credit to prepay gratuities? Is there anything the Peace of Mind FCC cannot be used for? Can I make a new booking before I receive the future cruise credit for a cancelled booking? Only one transfer or exchange of ownership will be allowed per FCC. And as I said in my prepared remarks, the second half of 2023 is expected and we continue to expect very strong pricing and yield growth. Future Cruise Credits acquired because of suspended sailings are brand-specific and can only be redeemed on the brand where the cancellation occurred. We are implementing solutions for efficiency today; innovating for future solutions, including with our investment to modify two of our future newbuilds to create methanol-ready configurations; and are committed to collaborating with our stakeholders and partners along the way. What Are Carnival's Early Saver Cruise Deals? Thanks for that. www.ncl.com/travel-requirements-by-country. We are committed to identifying and evaluating incremental opportunities across every area of the business to help accelerate our margin recovery. I wanted to dig a little bit more into the regional setup. How long is my Future Cruise Credit valid for? Norwegian Cruise Line | Future Cruise Credit - CruisesOnly and related brands, logos and marks are registered trademarks and/or service marks in the United States and internationally. Am I guaranteed the same category on the new booking? disneylover89, May 3, 2022 in Norwegian Cruise Line. Thank you. Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. This article is a transcript of this conference call produced for The Motley Fool. I think that, you know, there was kind of the wave of pent up demand following some change in COVID restrictions at the mid to late part of last year. On the other hand, an Future Cruise Credit might also be given if your trip is impacted in a major way. CRUISE HIVE LTD 2008-2023. Image source: The Motley Fool. Never EVER Book an NCL Norwegian Cruise Until you check ALL These Additional Compensation for Suspended Voyages. Please contact Sixthman directly. I have a sneaking suspicion you were a contributor to the stellar booking and pricing on the around-the-world sailing. And there's two choices. Is SoFi Stock a Buy Now? Europe: I.C.E Europe Ltd. Company Number: 03793955. Future Cruise Credits are issued by the Cruise Lines for various reasons. Thank you. This represents a 15% decrease as compared to the average of $187 in the second half of 2022. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Thank you. A Future Cruise Credit (FCC) is essentially a voucher for future travel automatically being issued by Norwegian Cruise Line for guests on cancelled voyages. So. Thank you. We view this as a winning formula. We have had a future cruise credit with Norwegian cruise line for some time when the cruise line cancelled out cruise at the beginning of the pandemic.Now we want to go on a cruise in september and use it, but the cruise line won't apply it, saying they will only apply it if we go before . Future Cruise Credits will be credited to you via your Latitudes number within seven working days. NCLH earnings call for the period ending March 31, 2023. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Thank you. This does not mean, however, that we will not continue to invest in our product or service offering to enhance our guest experience. Before getting to the crux of the call, I want to take a moment to thank all of Norwegian's team members around the globe, shipboard, and shore side, who are the backbone of this company and who are the main driver of its success. So, the remainder of it, we are carrying through. And then, just a related follow-up question. So, that does somewhat elevate your unit cost, although we do receive benefit on both the top and bottom lines from that. Any ancillary items sold by Norwegian Cruise Line will be refunded to the cardholder who made the original purchase (refunded to the original form of payment) and will not be included in the Future Cruise Credit. So, we are marching toward that. An email from the current FCC owner requesting the transfer to be made must be included when submitting the transfer request via https://www.ncl.com/case-submission Insurance FCCs and 10% bonus FCCs are not transferrable Once the transfer takes place, the receiving guest is now the owner and the previous owner cannot request a transfer back. In addition, adjusted EPS loss of $0.30 also beat our guidance. 7/27/2022. Frequently Asked Questions - Norwegian Cruise Line Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise Line sailing. Great. Air purchased through Norwegian Cruise Line 10 stocks we like better thanNorwegian Cruise LineWhen our analyst team hasa stock tip, it can pay to listen. Water/soda packages Adjusted net cruise cost, excluding fuel per capacity day, is expected to be approximately $159 in the second quarter, a further improvement versus the prior quarter as additional savings initiatives are realized. In fact, we were encouraged to see that even with the banking sector-driven financial market volatility in March, we did not experience any unusual booking or cancellation activity across any of our brands. Exclusions may apply, but are not limited to, one of the following: An FCC has been fully or partially transferred. I have to thank our partners at Fincantieri once again for bringing our vision to life and delivering a truly magnificent ship. And I can say that we are heartily within that range pretty much exactly where we want to be. In April, Norwegian Star and the only large cruise ship registered under the US flag, Pride of America, will resume sailings. With each cruise line's form of credit comes its own stipulations on when and how to use it. OK, operator, we can take the questions from the line now. Ms. John, please proceed. The consumer is still strong, the consumer is buying cruise tickets, the consumer is spending more on board, the consumer is pre-buying more before they got on board. And I think -- I'm very confident, I think quite a bit of -- we're nervous last quarter, whether or not we could achieve our cost savings. Our record book position also gives us high visibility into the back half of the year and beyond. Well, ladies and gentlemen, once again, I want to thank everyone on this call, whether you're a travel partner, a vendor, a lender, or an analyst, you've supported us. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Please see our Terms and Conditions for additional details, including our Obligatory Capitalized Disclaimers of Liability. Better Buy: Lindblad Expeditions or Norwegian Cruise Line? Effective May 18, 2020, FCCs from either our 2020 Suspended Sailings or Peace of Mind FCC are transferable. Good luck in retirement. This will either cover the cost of the fare or be issued in the form of an open certificate similar to the Future Cruise Credit. Use the cruise search filters on NCL.COM to find the perfect cruise. These ships will further elevate and cement Oceania Cruise's leading position in the upper premium cruise space. What can I use the Future Cruise Credit towards in the future? And then, on the cost side, you know, the cost guidance, obviously, the first quarter was better. Still have questions? So, while we're not ready to necessarily change the rest of our guidance metrics, I think we're trending well, and we're trending healthy, and I think our guidance reflects that. Check out the following tips. You can redeem any FCC by calling us! A guest has been affected by one or more suspensions, Guest elected to cancel via our Peace of Mind (POM) policy, A guest is unable to meet any vaccination requirements. If You Do This, You Won't Have to Worry About Them, Join Over Half a Million Premium Members And Get More In-Depth Stock Guidance and Research, Copyright, Trademark and Patent Information. Thank you, Mark. Ancillary pre-purchased items include: By continuing to browse the site you agree to our use of cookies. (Those are often reimbursed to the original form of payment, like a credit card.). And we've absolutely seen or exceeded those levels during Q1 booking period compared to Q1 of 2019. I assure you it is exactly where we expect it to be. Tagalog, Australia Why book your Future Cruise Credit with us? FCCs have a set monetary value that can be applied towards the purchase of a new cruise vacation. For guests to use their FCC, they will need to choose a cruise they like. So, I'm going to kind of ask Dan's question maybe a little bit differently. Cruise departure date 18 March - 29 July 2020: So, we have very efficient fixed rate financing for all of our newbuilds that are on scheduled to delivery through 2028 at an average rate of anywhere from 2% to 2.5 %. And then, secondly, I think the other piece to look at is when you do the comparison versus a very strong second quarter 2019, we're comping over some difficult comps with Cuba that we had back in 2019, as well as the full benefit of Baltic itineraries. Reservations cancelled outside of final payment received a full refund back to the method of payment used to book. Harry, congrats on the new role and look forward to getting to know you better. This consists of approximately 700 million of cash and cash equivalents, nearly 600 million of availability under our revolver, and our 650 million undrawn commitment.
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